Contact
FAQs
Can I shop PIKETE® in person?
Yes! You can find us at various markets and pop-ups in Central Florida, or swing by Noun IRL in Los Angeles or Piocos Chicken in Boggy Creek/St Cloud.
Follow @pikete.co to see where we’re heading next.
How should I store and use PIKETE®?
Shake well before use and refrigerate after opening. Because we use real ingredients, natural separation and some light fizz may occur, especially with our Piña Colada sauce.
Our sauces are shelf-stable when sealed and best enjoyed by April 2027.
Once opened, keep refrigerated and occasionally clean the cap to help maintain freshness and quality.
What are your dietary standards?
PIKETE® products are vegan, dairy-free, and gluten-free, so you can enjoy the heat without compromise.
How long will it take to get my order?
Orders typically ship within 3–5 business days. Since we fulfill everything ourselves, please allow extra time during busy drops.
Do you offer international shipping?
Not yet. For now, shipping is available across the U.S. including Puerto Rico.
Do you offer refunds or exchanges?
All sales are final, but if there’s an issue with your order, reach out to us.
Please e-mail us at hot@pikete.co with pics and a brief explanation or concerns.
Wholesale orders
Yes, we love partnering with other businesses! We offer competitive wholesale pricing for qualifying orders. To learn more, please reach out to us at hot@pikete.co
Accessibility
PIKETE® is committed to making our website accessible and inclusive for everyone, including individuals with disabilities. We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and meet the requirements of the Americans with Disabilities Act (ADA) where applicable.
If you're having trouble accessing any part of our site, please email us at hot@pikete.co with “Accessibility” in the subject line. Describe the issue you're facing, and we'll do our best to fix it or provide the information in another format.
We’re a small team, but we’re actively working to improve accessibility as we grow.